Fixes for the most common problems. If yours isn't listed, contact us.
Try switching to one of the Backup Stream tabs above the video. The primary feed occasionally drops on the broadcaster's end. Also check your own internet connection, and try refreshing the page.
The prayer times on this site are for Makkah and Madinah, shown in Saudi time (UTC+3), not for your own city. If they still look off, refresh the page. The schedule is recalculated daily with the official Umm al-Qura method.
The bearing shown is calculated from your device's location, measured in degrees from true north. If you're using it as a physical compass, make sure your phone isn't near magnetic interference (metal objects, speakers) and that location access is enabled.
Any modern browser on desktop or mobile, such as Chrome, Safari, Firefox, or Edge. No app or installation is required.
No. Every feature works without signing up or logging in.
Please use the Contact page. Pick "Stream Problem" for a bug or "Something Else" for a suggestion.
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